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• General Manager
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General Manager, Retail Wine Shop
Summary
Oversees management, budget, and operation of entire wine shop operation. Maintains liaison with other company outlets to achieve maximum profitability. Directs all wine shop staff, ensuring proper sequence of retail store and high level of customer satisfaction. Markets the wine shop, wine clubs, and wine events and maintain community relations to achieve maximum sales potential. Works with other Administrative staff to facilitate communication throughout the Company. Works to enhance customer and investor relations.
Internet Sales Coordinator, Retail Wine Shop
Summary
Acts in wine shop staff capacity in gathering and responding to customer purchase requests generated from the web presence, specifically e-store, wine auctions site, and wine list on the Internet. Composes and administers thoughtful and consistent e-mail sales releases weekly and responds to queries. Processes Internet sales per wine shop policies and procedures for card not present transactions.
Purchasing & Receiving Coordinator, Retail Wine Shop'
Summary
Acts as staff member responsible for coordination of the processing of purchase orders generated by Wine Buyer and receiving of wine products for retail wine shop, wine clubs, and wine related events. Oversee shipping area and proper shipping activities by all staff. Order and maintain inventory of wine accessories, working with owners in developing wine accessory inventory items and display. Order and maintain packaging and shipping supplies, and other wine shop items. Works in all facets of the wine shop including sales, stocking, and shop keeping.
Retail Wine Sales, Full and Part Time and Seasonal
Summary
Acts as staff member in retail sales setting including cashier, restaurant and event reservations, and telephone sales duties. Responds to customer requests and needs. Works in all facets of the wine shop including shipping, stocking, and shop keeping.
Wine Buyer, Retail Wine Shop
Summary
Acts as staff member responsible for purchasing of wine products for retail wine shop, wine clubs, and wine related events. Works with General Manager in determining current inventory needs and introduction of new wines. Provides product education to wine sales staff. Maintains professional relationship with wine vendors and wholesale representatives on behalf of the Company. Works in all facets of the wine shop including sales, stocking, shipping, and shop keeping.